Gaming is most enjoyable when it stays entertainment. 8mbet app believes it is our responsibility to protect every player's mental and financial well-being. On this page, learn how to play responsibly and how we can support you.
Responsible Gaming is not just about following rules — it is a mindset. The core idea is that gaming and betting should always be a form of entertainment, never a source of stress or addiction. At 8mbet app, we believe a happy and healthy player is our greatest asset.
Online gaming is growing rapidly in Bangladesh. Thousands of people join the 8mbet app every day via bKash or Nagad. But for some, it can become a problem — especially when play starts to feel out of control. As a platform, our responsibility is to give you the right information and tools.
The core principles of responsible gaming are simple: set a budget and stick to it; track your time; do not chase losses with bigger bets; and always remember — gaming is entertainment, not a source of income.
The 8mbet app Commitment: We are more than just a gaming platform. We are committed to building a culture of responsible gaming. All our features, tools, and support are completely free for you to use.
Warning signs of problem gaming can look different for everyone. However, if you notice any of the following common signs, contact us directly or take a break:
Important: If any of the signs above apply to you, do not ignore them. Take a break on your own terms, and if needed, reach out to 8mbet app's responsible gaming support.
Answer the following questions honestly with yourself. This isn't a test — it's simply a way to better understand your own habits.
In the past month, have you spent more than your set budget on gaming?
Have you spent time that was meant for family or work on gaming instead?
Have you placed bigger bets trying to win back money you've lost?
If you answer "Sometimes" or higher on two or more questions, please speak with our support team.
8mbet app provides its players with a range of practical protection tools, all accessible from your account settings at any time. Here is a full breakdown of each tool:
Set a daily, weekly, or monthly cap on how much you can deposit. Once a limit is set, it takes effect immediately.
Decide how long you want to play before you start. When the time is up, your session will end automatically.
Once you hit a set loss amount, betting will automatically stop and you will receive a notification.
Take a break from 1 day up to 6 weeks. During this time, all deposits and betting will be completely suspended.
Close your account completely for 6 months to 5 years. It cannot be reopened until the exclusion period has fully ended.
A message will appear on your screen at set intervals — reminding you how long you've been playing and how much BDT you've spent.
Setting limits on 8mbet app is quick and straightforward. Just follow these steps:
Log in to 8mbet app and click on your profile icon in the top right corner.
Look for the "Responsible Gaming" option in your account settings.
Set a deposit limit, session time, loss limit, or cooling-off period — whatever works best for you.
Choose daily, weekly, or monthly, then enter the BDT amount or time you want to set.
Confirm your limit. Decreasing a limit takes effect immediately; increasing one takes effect after 24 hours — this is an intentional safeguard.
Tip: At the start of each month, take a moment to set your budget. Decide how much BDT you are comfortable spending on entertainment — and use only that amount as your deposit limit.
Self-Exclusion is the most powerful responsible gaming tool available. If you feel it is becoming difficult to stay in control on your own, take the step to close your account yourself. This is not a sign of weakness — it takes courage to be honest with yourself.
Take an honest look at where you stand right now.
How to Self-Exclude: Reach out to our Live Chat support directly and request "Self-Exclusion". Our team is available 24 hours a day to assist you.
8mbet app is strictly for users aged 18 and above. Minors are completely prohibited from registering, and this is rigorously enforced through KYC verification. Parents can take the following steps to prevent their children from accessing the platform:
Resources for Parents: You can use tools like NetNanny, Kaspersky Safe Kids, or Google Family Link to block specific sites. These are available for free or at a low cost.
If you feel that gaming is having a negative impact on your life, do not try to handle it alone — reach out for help. That takes real courage. Beyond 8mbet app's own support team, professional organizations outside the platform are also available to assist you.
Our responsible gaming specialists are available via 24/7 Live Chat. Don't hesitate to reach out whenever you need support.
Chat with UsIf you prefer to discuss something privately, send us an email. We will respond within 24 hours.
Keep in Mind: Asking for help is not a weakness. Millions of people around the world have overcome gaming addiction and returned to normal life. Reaching out at the right time is the smart thing to do.
We do not just write policies — we take real action. See below how we keep your gaming experience safe and enjoyable.
Age is verified for every registration through the KYC process. No one under 18 can sign up — no exceptions.
Your gaming history, total spending, and win/loss records are always visible in your account. Nothing is hidden.
Automatic alerts are sent when you approach your limit. You can also customise your notification preferences.
While self-exclusion is active, no promotional emails, SMS, or push notifications will be sent — this is disabled automatically.
Our responsible gaming team is specially trained to listen without judgment and with genuine empathy.
Our responsible gaming policy is reviewed and updated at least twice a year by international experts.
At 8mbet app, fun and responsibility go hand in hand. Set your limits, enjoy the experience, and join thousands of mindful players across Bangladesh.
By registering, you agree to our Responsible Gaming Policy or Terms and Conditions agreeing to.